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Massachusetts’ Training Department, as part of the Quality & Development Department, offers a robust and diverse training for all NFI employees, volunteers, and interns.

NFI Massachusetts’ Training Department is driven by the organization’s mission statement:  Maximizing potential for the full promise of community living.  We believe that the staff are key to the success of the people we serve, and to ensure the best services we aim to hire and train the best staff.  We have one of the most thorough and comprehensive training regimens in the Commonwealth, ensuring that all our staff are competent and confident caregivers, who understand what their role is and how to actualize the services they provide in the lives of all our care recipients. 

NFI Massachusetts offers entry level trainings, annual and biannual refreshers, and advanced level trainings for leaders at all levels of the organization.  Our three day Supervisory and Leadership Skills training ensures every department and division of NFI has effective and responsible professionals ensuring the people we serve receive consistent and constant high quality services every day.

Full List of Trainings

NFI Massachusetts offers a wide range of training topics including:

  • A Tutorial for Using the Learning Management System
  • An Overview and History of NFI and Its Relationship to the Field
  • Professional Boundaries
  • Therapeutic Engagement
  • Personal Safety Skills
  • Physical Interventions
  • Attachment, Self-Regulation, and Competency
  • Suicide Prevention
  • First Aid
  • Blood Borne Pathogens and Universal Precautions
  • CPR/AED
  • How To use a J-Hook Safety Tool
  • Sexual Abuse Prevention
  • Diversity, Equity, Inclusion, & Bias
  • LGBTQ+
  • Medication Administration (MAP)
  • Supervisory and Leadership Skills
  • Human Trafficking and CSEC Awareness and Prevention
  • Guidelines for Documentation
  • Options-Based Workplace Violence Prevention
  • Affirmative Action
  • Sexual Harassment
  • Information Privacy and Security
  • Defensive Driving

NFI Massachusetts’ Training Department regularly reviews training needs and updates and adds trainings accordingly to ensure we are matching or exceeding industry standards.

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